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DHL Express ‘Parcel Arrival Notification’ Malware Email

Fact-check by Hoax-SlayerPublished 2 min read

The original site is no longer online; links go to the Internet Archive copy.

The claim

From: DHL EXPRESS

Subject: Parcel arrival notification

Hi [email address],

This is a pre-arrival notification of your parcel to our local post office

Kindly Print/Download your DHL-AWD reciept to be submitted during pick-up.

Print/Download DHL-AWD reciept here

Kindly endeavour to be accurate as possible to reduce time of clearance and recipient confirmation.

Please add our email to your contact to guarantee inbox delivery. | 2018 DHL Express | Customer Service |

Rated Hoax by Hoax-Slayer.

What the fact-checkers found

This email, which purports to be from DHL Express, is supposedly a pre-arrival notification for a parcel that has been delivered to your local post office.

The email instructs you to click a link to download and print a receipt that you can submit when picking up the parcel.

However, the email is not from DHL and clicking the link does not download a parcel delivery receipt. Instead, the link opens a website that harbours malware. Once on the bogus website, you will be instructed to click a “download” button.

If you do so, malware may be delivered to your computer. The exact nature of this malware may vary.

This type of attack is often used to distribute ransomware. Once installed, ransomware can lock all the files on your computer and then demand that you pay a fee to online criminals to receive an unlock code.

In other cases, the malware may be designed to steal sensitive information such as banking passwords from the infected computer.

In recent years, fake parcel delivery notification emails have been repeatedly used by criminals to distribute various types of malware.

Be cautious of any email that claims that you must click a link or open an attached file to view details about a supposed parcel delivery.

Original source: hoax-slayer.netNo longer online, so this opens the Internet Archive copy.Open the archived copy
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